Vanity URLs certificate error

Incident Report for XedaLink

Resolved

This incident has been resolved

Posted Nov 03, 2026 - 15:38 EST

Update

Fix implemented, monitoring to confirm resolution.

Posted Nov 03, 2026 - 13:33 EST

Monitoring

Clients with a vanity url in their domain such as credit.CRA.com will throw a site certificate error. A fix has been applied and access via the website is restored. Still working to get integrations for the legacy domains.

Posted Nov 03, 2026 - 13:05 EST

This incident affected: XedaLink App Operational Status, XedaLink Credit Integrations, and XedaLink Additional Product Integrations.